FAQ's - About Us
Why Gear Collectors?
GearCollectors.com is where you will find gear that you will want to keep forever. At the same time we also intend to support, inspire and celebrate your love of collecting cards, games or memorabilia. This is where you will find designs created with collectors in mind. Please scroll through and enjoy.
Do you mass print your T-Shirts and apparel?
We do not mass print T-shirts, we print once we receive an order form you. Every single item has been printed exclusively for you. It's called "on demand" printing and this enables us to keep our costs low and you get the benefits of very competitive pricing for quality products and designs.
When will I receive my order?
On average, orders are processed and shipped from our facility within 2 business days after purchase. You will receive a confirmation email with a tracking number when your order has shipped. Standard shipping/transit times are generally 2 to 7 business days after your order has shipped.
What are shipping costs?
The shipping rate decreases the more items you add on. We charge $3.99 for the first item+ $1.50 per each additional product added to that order for shipping within the USA.How can I reach Gear Collectors for support?
The easiest and fastest way to reach us is to email us at email@example.com and we will get back to you as quickly as possible.
What is Gear Collectors return policy?
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will be replaced at no charge. Returns must be made within 14 days of receiving product. At the time you place an order, you will be asked to confirm all the details regarding the item's size, design, spelling, etc. Therefore, we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, etc. If you have any questions about placing an order, please contact us so we can make sure you are satisfied with your purchase. Please contact us at firstname.lastname@example.org if you have any questions or concerns.
P.O. Box 2402, Huntersville, NC 28070